Pioneer Pet Big Max Ceramic 128 oz: specs, filter, pump and common fixes

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At a glance

Capacity
3.8 L
Power
AC adapter
Pump type
submersible
Bowl / tray
ceramic
Filter
3002, 2 weeks (maker)

Check price on AmazonFull specs

Pioneer Pet Big Max Ceramic 128 oz is a 3.8 L fountain for cats and dogs with a ceramic bowl and body.

Per the manufacturer it plugs into the wall through an AC adapter and moves water with a submersible pump.

It takes filter 3002 or 3014, which the maker says to change every 2 weeks.

The manufacturer does not state a noise level.

We list 2 sourced fixes for it, mainly fountain not working at all and weak flow or no bubbling.

On this page

Pioneer Pet Big Max Ceramic 128 oz specifications

Manufacturer claims, not our measurements. Checked . Source: Source.
SpecValue
Made forcats and dogs
Capacity3.8 L
Bowl / trayceramic
Bodyceramic
Pump typesubmersible
Pump power—
PowerAC adapter
Battery—
Runs cordlessno
Claimed noise—
Dishwasher-safebowl
App-connected—
Size (L x W x H)34.3 x 34.3 x 17.8 cm
Model code3005
Statuscurrent
Filter change interval2 weeks (maker)

From the maker's pages: Pioneer says the large drinking area suits most dogs or multi-cat homes. Black is 3005 and white is 3005W. Weight listed at 7 lb.

A dash means the manufacturer does not state the figure in the sources above. How we research.

Which filter and pump fit the Pioneer Pet Big Max Ceramic 128 oz?

Filters

  • Pioneer Pet Replacement Filters 3-pack (ceramic and stainless fountains) 3002 original · change every 2 wk (manufacturer) · Source · Check price on Amazon
  • Pioneer Pet Replacement Filters 4-pack (ceramic and stainless fountains) 3014 original · change every 2 wk (manufacturer) · Source · Check price on Amazon

Pumps

Pioneer Pet Replacement Filters 3-pack (ceramic and stainless fountains) (code 3002) is listed as an original part; media: charcoal; 2-week interval, according to pioneerpet.com.

Pioneer Pet Replacement Filters 4-pack (ceramic and stainless fountains) (code 3014) is listed as an original part; media: charcoal; 2-week interval, according to pioneerpet.com.

Pioneer Pet 12V Pump & Transformer 3026A (code 3026A) is listed as an original submersible pump, 12V, according to pioneerpet.com.

All Pioneer Pet parts: Pioneer Pet filter and pump finder. Timing guide: when to change the filter.

How often does the Pioneer Pet Big Max Ceramic 128 oz need upkeep?

  • 3002 filter: change every 2 weeks (original part).
  • 3014 filter: change every 2 weeks (original part).

The maker calls the bowl dishwasher-safe.

Work out a rota with the cleaning schedule generator.

Known Pioneer Pet Big Max Ceramic 128 oz problems and fixes

Causes on file: pump stopped running because it needs its monthly cleaning; filter is past its change interval. Sources: 2 from support.

Pump stopped running because it needs its monthly cleaning

  1. Unplug the fountain and lift the pump out of the water.
  2. Take the pump apart as shown in Pioneer's pump-cleaning video and clear debris from every piece.
  3. Rinse the parts, put the pump back together and refill the fountain.

When to replace a part: The pump is still dead after a full clean; Pioneer sells the 12V pump and transformer 3026A as the replacement.

Source (support): Source · checked

Filter is past its change interval

  1. Unplug the fountain and take out the used filter.
  2. Fit a new Pioneer filter (3002 or 3014) in the filter housing.
  3. Clean the fountain at the same time; Pioneer suggests weekly cleaning and a pump clean once a month.

When to replace a part: Flow stays weak after a new filter and a clean pump.

Source (support): Source · checked

Browse by symptom: Fountain not working at all (1); Weak flow or no bubbling (1).

Similar fountains from other brands

  • PawsPik Serenity Faucet Ceramic: 2.2 L, shares ceramic bowl, submersible pump.
  • PetSafe Drinkwell Pagoda Ceramic Fountain: 2.1 L, shares ceramic bowl, submersible pump.
  • iPettie Tritone Ceramic: 2.1 L, shares ceramic bowl, submersible pump.

Current listing: Check price on Amazon