PETLIBRO Dockstream 2 Smart Cordless Fountain: specs, filter, pump and common fixes

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At a glance

Capacity
3 L
Power
battery
Pump type
wireless
Bowl / tray
stainless steel
Filter
PL-FF005, 2 weeks (maker)

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PETLIBRO Dockstream 2 Smart Cordless Fountain is a 3 L, app-connected fountain for cats and dogs with a stainless steel bowl on a plastic body.

Per the manufacturer it runs cordless on a 5200 mAh battery and moves water with a wireless pump with no cable in the water.

It takes filter PL-FF005, which the maker says to change every 2 weeks.

The claimed noise level is 23 dB, a manufacturer figure we have not verified.

We list 6 sourced fixes for it, mainly leaking or water on the floor and low-water light stays on.

On this page

PETLIBRO Dockstream 2 Smart Cordless Fountain specifications

Manufacturer claims, not our measurements. Checked . Source: Source · 2.
SpecValue
Made forcats and dogs
Capacity3 L
Bowl / traystainless steel
Bodyplastic
Pump typewireless
Pump power—
Powerbattery
Battery5200 mAh
Runs cordlessyes
Claimed noise23 dB
Dishwasher-safestainless steel water tray
App-connectedyes
Size (L x W x H)24.6 x 20 x 19.8 cm
Model codePLWF116
Statuscurrent
Filter change interval2 weeks (maker)

From the maker's pages: Pumpless design: a motor in the base spins a rotor inside the tank, so no pump sits in the water. Runs on the built-in battery or plugged in; the maker says up to 30 days per charge for one pet in sensor mode.

A dash means the manufacturer does not state the figure in the sources above. How we research.

Which filter and pump fit the PETLIBRO Dockstream 2 Smart Cordless Fountain?

Filters

Dockstream Replacement Filter (code PL-FF005) is listed as an original part; media: activated carbon, ion-exchange resin, non-woven fabric, foam; 2-week interval, according to petlibro.com.

All PETLIBRO parts: PETLIBRO filter and pump finder. Timing guide: when to change the filter.

How often does the PETLIBRO Dockstream 2 Smart Cordless Fountain need upkeep?

  • PL-FF005 filter: change every 2 weeks (original part).

The maker calls the stainless steel water tray dishwasher-safe.

Work out a rota with the cleaning schedule generator.

Known PETLIBRO Dockstream 2 Smart Cordless Fountain problems and fixes

Causes on file: water sensor needs calibrating (low-water alert with a full tank, or flow that stops and starts); power problem, switch off or a dirty rotor shaft; leak from the tank, a clogged filter or spout, or drips from the pet; dirty rotor shaft, low water, clogged filter tray or an unlevel base; clogged filter, debris build-up or dirty pump; rust spots on the stainless steel tray from food salt, grease and moisture. Sources: 6 from faq.

Water sensor needs calibrating (low-water alert with a full tank, or flow that stops and starts)

  1. Press and hold the fountain in the Petlibro app and unbind it.
  2. Reset the fountain and add it to the app again.
  3. When the app starts the calibration, lift the tank off the base and clear everything off the base.
  4. Make sure the base sits on a flat, stable surface, confirm in the app and finish the calibration.

Source (faq): Source · checked

Power problem, switch off or a dirty rotor shaft

  1. Try the original cord and adapter on another outlet or device to rule out a power fault.
  2. If no indicator lights glow, turn on the power switch.
  3. Take off the rotor cover and check that the shaft inside the tank is clean.
  4. Refill the tank, put the rotor back and turn it gently with a finger to see if the fountain starts.
  5. Clean the rotor and shaft and swap the filters about every two weeks, brushing the thin shaft only lightly.

Source (faq): Source · checked

Leak from the tank, a clogged filter or spout, or drips from the pet

  1. Dry the whole fountain, fill the tank, set it on a dry flat surface off the base and wait an hour to see whether the tank itself leaks.
  2. Move the fountain out of your pet's reach for a while; water dripping from fur or whiskers can look like a leak.
  3. Remove the filter and spout and run it again to see whether overflow stops.
  4. Replace the filters and clean the pump about every two weeks (more often with several pets).

Source (faq): Source · checked

Dirty rotor shaft, low water, clogged filter tray or an unlevel base

  1. Remove the rotor cover and inspect the shaft, cleaning it gently.
  2. Fill the tank to the maximum line.
  3. Replace the filter and clear hair or food from the filter tray so water drains normally instead of dripping onto the surface.
  4. Stand the fountain on a flat, stable surface so water does not fall straight from the outlet and splash.

Source (faq): Source · checked

Clogged filter, debris build-up or dirty pump

  1. Replace the filter; the maker recommends every two weeks for one pet and more often for several.
  2. Soak and rinse the new filter for about five minutes before fitting it.
  3. Clean the pump area and remove trapped hair or debris.

When to replace a part: Flow stays weak after a fresh filter and a full clean.

Source (faq): Source · checked

Rust spots on the stainless steel tray from food salt, grease and moisture

  1. Mix one tablespoon of baking soda into two cups of water.
  2. Rub the paste-like mixture onto the spots with a soft cloth.
  3. Rinse well; for stubborn marks use a stainless cleaner that is safe for pet products.

Source (faq): Source · checked

Browse by symptom: Leaking or water on the floor (1); Low-water light stays on (1); Noisy or buzzing pump (1); Fountain not working at all (1); Slime, pink film or dirty water (1); Weak flow or no bubbling (1). All brand fixes: PETLIBRO troubleshooting.

Similar fountains from other brands

  • PETKIT EverSweet Max 2 (UVC): 3.0 L, shares stainless steel bowl, cordless, wireless pump.
  • PetSafe HydroSphere 60 oz Cordless Fountain: 1.8 L, shares stainless steel bowl, cordless, wireless pump.
  • PawsPik BOSS-01 Stainless Steel 3.2L: 3.2 L, shares stainless steel bowl, cordless.
  • Oneisall PW04 3.5L Cordless: 3.5 L, shares stainless steel bowl, cordless.

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